Home and property services
Homeowners, tenants, landlords and property managers.
- Genuine intent
- A job at a property: a repair, an install, a quote. Suppliers and job seekers use the same form and are routed elsewhere.
- Scope
- Which jobs you take, and which you refer on. "Emergency" and "planned" work often need separate rules.
- Market fit
- Usually a written list of places you travel to, sometimes by job size.
- Duplicates
- The same household often asks twice in a day, or asks again after a missed call. Short windows, matched on phone and address.
- First reply
- Fast: people often contact several businesses at once.
